Certificates

Our company is targeting the market by purchasing the best second-hand photocopiers from selected partners throughout Europe, always verifying that they are in good condition and checking thoroughly both the functioning and the status of the materials and the body.

The continuous improvement and full compliance with the product, process, environmental, health and safety applicable regulations and the environmental protection are our main objectives, which take form in a few but fundamental principles to ensure and, where possible, improve the satisfaction of our customers, both internal and external:

PROCESSES AND SERVICES EFFICIENCY

We must improve and monitor our internal operations, in order to reduce or avoid, as far as possible, the risk for our customers of receiving not complying or defective products, and we provide tested and guaranteed machines, trying to optimize the assortment and stock availability of the machines and the related accessories.
Assisting and advising the clients during their choices is a strategic service which allows us to manage our capabilities and resources in order to maintain the role of Italian industry leader.
The organizational flexibility must be as such as to efficiently manage the scheduling of orders in order to minimize or avoid any delays in deliveries.

HUMAN RESOURCES

It is necessary to pay attention to the awareness, knowledge and professionalism of our personnel, in order to ensure the utmost care in the operation and the ability to assist our customers during the pre- and post-sales phases.

ENVIRONMENT

We want to properly manage the waste generated by our activities, reducing the number of machines destined for scrapping and trying to reuse the different components, as far as technically possible or economically convenient. Moreover, it is important to involve our suppliers who play an environmentally relevant role.

HEALTH AND SAFETY

One of our strategic objectives is to guarantee the absence of accidents and occupational diseases.
In this sense, we focus our attention mainly to the development of communication concerning the possible accidents, the prior assessment of new processes or products and the impact of such new activities on risk indicators, and the awareness of suppliers who cooperate with us.

Certificates:

Office Trade certified pre-owned warranty